Engagement with Stakeholders
Approach and Policy
Our Vision for 2030 aims to solve social issues and gaining the trust of stakeholders is essential for realizing this vision. We are working to ensure that our diverse stakeholders correctly understand the true size of the Group and encouraging them to share in our goal of becoming the world leader in the non-ferrous metals industry. We have identified the groups of stakeholders who affect or are affected by the SMM Group as customers, shareholders, employees, local communities, creditors, business partners, NGOs and NPOs, and government agencies. We have set targets for how we should engage with each of these groups, and we are advancing various initiatives to achieve these targets.
SMM’s Vision for Stakeholder Engagement
Customers | Be a company that accurately understands customer needs and has comprehensive competitiveness with an edge over other firms with respect to technology, quality, delivery and costs. |
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Shareholders | Be an excellent entity in which to invest: one that pursues maximum corporate value through growth strategies and sound governance, disburses dividends matching its business performance, and discloses information as appropriate. |
Employees | Be a company that provides a favorable work environment, clearly defines the roles of all individuals within the organization, and makes employees proud to work for it. |
Local Communities | Be a company that coexists well with its local communities, makes positive contributions to those regions’ development, and acts with respect for the traditions and culture of indigenous peoples. |
Creditors | Be a company that has earning capacity, outstanding financial strength, and trustworthiness. |
Business Partners | Be a company that possesses outstanding technological strength, places importance on integrity and trust, and which is capable of conducting business on an equal footing for co-prosperity. |
NGOs / NPOs | Be a company that listens to diverse opinions on social issues and undertakes appropriate communication through dialogue and other means. |
Governments / Agencies | Be a company that implements compliance fully and makes positive contributions for the benefit of the countries and local communities where it is undertaking its projects. |