Engagement with Stakeholders
Stakeholder Engagement
| Stakeholders | Purpose | Content | Communication methods |
|---|---|---|---|
| Customers | Correctly understand customer needs | Dissemination of information on the Company and its business activities | Various media, website |
| Guidance for products, service, and business activities, and in-house sharing of feedback, including opinions and requests | Business activities | ||
| Matters related to ESG, mineral sourcing, etc. | Survey responses | ||
| Shareholders (Including Investors) | Enhance corporate value through growth strategies and firm governance and carry out appropriate information disclosure | Financial results, business reports, ESG information, etc. | General meetings of shareholders |
| Briefings on financial results and progress of business strategy | |||
| Telephone conferences aligned with financial results disclosures | |||
| Sustainability Briefing held as part of Sumitomo Metal Mining IR-Day 2022 | |||
| Meetings with institutional investors from Japan and overseas | |||
| Issuance of shareholder communications | |||
| Briefings for individual investors | |||
| Employees | Make workplaces where employees are proud to work by building good work environments and ensuring each individual has a clear role within the organization | Dissemination of management information including business activities, event information, etc. | In-house bulletins and intranet |
| Provision of various educational and training opportunities | Various training activities | ||
| Information concerning work environments, communication, harassment, usage of reporting channels, etc. | Various surveys (employment environment surveys, employee awareness surveys, stress check surveys) | ||
| Discussion and mutual understanding concerning issues between labor and management | Labor-management council meetings, labor-management discussions, and Labor-Management Advisory Committee meetings | ||
| Central Labor Management Conference | |||
| Local Communities (Including Indigenous Peoples) | Coexist with the local community, contribute to regional development, and behave with respect for the traditions and culture of indigenous peoples | Exchange with and contribution to the development of local communities | Social contribution activities in each region |
| Exchanges of opinions on human rights, including the rights of indigenous peoples | Exchanges of opinions on human rights issues with external experts, indigenous peoples, etc. | ||
| Business Partners (Including Suppliers) | Reduce risk related to human rights and labor, compliance, quality assurance, and environment and local communities, etc., and practice sustainable procurement | Explanations of the Sustainable Procurement Policy, sustainability matters, etc. | Videos explaining sustainability |
| Discussion regarding sustainability (particularly business and human rights) | Visits to business partners | ||
| NGOs / NPOs | Listen to diverse opinions regarding social issues and maintain appropriate communication, including dialogue | Information gathering and exchanges of opinions | Regular exchanges of opinions |
| Government Agencies | Practice thorough compliance and contribute to the development of the countries and communities in which we do business | Information gathering and exchanges of opinions | Regular exchanges of opinions |
